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When to call 999
At some point, most people will either witness or be involved in an accident, or experience a medical or mental health emergency.
Knowing what to do next and who to call can potentially save lives.
Life-threatening emergencies
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
These emergencies can include:
loss of consciousness
a sudden confused state
fits that are not stopping
chest pain
breathing difficulties
severe bleeding that cannot be stopped
severe allergic reactions (anaphylaxis)
severe burns or scalds
someone has seriously injured themselves or taken an overdose
Call 999 immediately if you think you or someone else is having a heart attack or stroke. Every second counts with these conditions.
Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.